IT Support

Who to contact if you have any IT related questions.


Usernames and email addresses:

If you need any assistance with your heartsol account,  please contact ICT Services under I on the intranet by email [email protected] or telephone on 41130

EP access: EP Support via IT Services on 41130


EasyLearning - Log in and Passwords


Other Useful website for help

Horus ePortfolio  : 




Easylearning and Moodle: easylearning is our learner management system where you can book training and Moodle is our virtual learning environment where you can complete mandatory training and many other courses on line. When you complete modules on Moodle your easylearning training record will automatically be updated so both you and your line manager have a record of what you have completed and when. please visit our guidance and support pages here


Resources for Doctors

Our aim is to enhance the transition from student to doctor, promoting excellence in safe patient care.

Increase patient safety

Resources for Doctors includes 17 modules, on key areas of hospital care directed at all our doctors but in particular F1 and F2 doctors. Working in collaboration with practitioners the team have developed:

  • Specific learning outcomes
  • Concise reading material (PDF and HTML)
  • High quality references
  • Short audio podcasts
  • News Forums
  • Quizzes

Accessible materials

Whether you are at home, on the ward or in the office you will find our materials are designed for easy access via any desktop computer or wireless mobile device such as a smart phone or tablet. Because our written materials have specific learning outcomes they are concise and focus on "must and should knows" which avoid forcing the reader to navigate lengthy texts. Our resources can be used to make professional development cost effective and enhance new doctors learning through self study, self assessments and quick subject guides.

Resources are continually being added too. New topics are being created all the time and subject experts are invited to contribute to their field of expertise.

“Resources for Doctors” is an online resource which is available 24 hours a day 7 days a week providing just in time advice and guidance. You can access this via Moodle

Moodle Login details: If you've not logged in before, your username is your 8-digit Payroll Number (without a '-2' at the end if you have a second assignment), and the default password is changeme1.

To reset your password: Please click 'Forgotten your username or password?' on the log in page and enter either your Username (payroll number) or trust email address to receive an automated email to start the reset process.

To contact us: please email [email protected] or ring us on 0121 424 1213